How Michigan could save the Saturday mail

The U.S. postal service and the Detroit automakers have a lot in common. They’re both under intense pressure to transform their businesses to meet customer expectations driven by new technology.

John E. Potter, postmaster general of the United States, has already issued the dire pronouncement: Drastic measures will be necessary to save the mail – in the form of either a significant rate increase or, even more severe, the elimination of Saturday delivery. As people adopt electronic communication for more activities, the cost of operating a postal infrastructure grows more and more difficult to bear.

http://www.freep.com/article/20100505/OPINION05/100504086/1336/Opinion/How-Michigan-could-save-the-Saturday-mail
Detroit Free Press (www.freep.com)
Rick Jarmin, May 5, 2010